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Clackamas County-(Ramesh Test)

 



Intro -

Introduction

Hello, Clackamas County would like to hear your thoughts about county services and communications with residents with a short seven-minute poll.
(If necessary) The goal of the study is to serve you better, by learning more about your communications preferences.
(If Spanish language or accent – offer Spanish option)

DO NOT READ: Select the interview language


Q1 - What are the most important issues you see facing Clackamas County at this time?


Q2a - Now I’m going to read you a list of some of the issues and topics that Clackamas County may be facing
Thinking about all the issues I mentioned, as well as any issues you named, what do you believe is the single-most important issue facing Clackamas County? And which one is second?


Q2b - And which one is second?


Community Engagement


Q3 - Clackamas County promotes many ways for residents to become involved in the county government decision process, whether in-person or online. These can include but are not limited to providing public comments to the Board of County Commissioners; attending Commission meetings; serving on advisory boards or other volunteer groups; engaging in county surveys; attending project open houses; and participating in town halls or other public meetings.

How aware were you of any of these opportunities, or others, prior to this phone call? Were you very much aware, somewhat aware, not very aware, or not at all aware of these opportunities?


Q4 - Now I’m going to read a list of some of the reasons people give for not participating in county decisions.


Q4b - As I read each one, please tell me if that’s an issue or barrier that keeps you from participating.


Q5 - Besides those I mentioned, what other major issues or barriers prevent or discourage your participation in county decisions?


Q6a - How do you currently receive news or information about Clackamas County, if at all? (Do not read – Note first response)


Communication Methods & Trustworthiness


Q6b - What specific source is that?

Television news

Radio news (unspecified)

Online news sources

Printed newspapers

Clackamas County Sources

Information from other organizations or groups

Social media sources


Q6c - Is that the county’s {{Q6b}} page or just in general?


Q7 - What other news sources do you use for information about Clackamas County? (Do not read - Note all that apply)

  • Any television news sources?
  • Any radio news sources?
  • Any online news sources?
  • Any social media sources?
  • Do any other organizations provide you with sources of news or information about Clackamas County?

Television news

Radio news (unspecified)

Online news sources

Printed newspapers

Clackamas County Sources

Information from other organizations or groups

Social media sources


Q7a - Is that the county’s online source page or just online source page in general?
County General
Facebook
Instagram
Twitter / X
TikTok
LinkedIn
YouTube
Other online sources (specify)


Q8 - Of all the potential sources of information about the county, which source would be your preference? (Unaided/Verbatim)


Q9 - How often do you visit the Clackamas County website, if ever? (Read list – Select one)


Q10 - Clackamas County often shares information with residents in the county. Would you consider the information you receive from the county very trustworthy, somewhat trustworthy, not too trustworthy, or not at all trustworthy?


Q11 - And why is that?


Q12 - Do you consider the following Clackamas County sources very valuable, somewhat valuable, not too valuable, or not valuable at all? What about the county’s … (Read list)
Very valuable Somewhat valuable Not too valuable Not at all valuable DK / Ref
Social media channels, such as Facebook, Twitter and Nextdoor
The county’s primary website
Annually mailed #ClackCo Services Guide
Emails sent from Clackamas County
A soon-to-be-launched county podcast


Q13 - Is there another way to reach you the county should be considering?


Demographics (Utilize list information, as available)


D1 - Which languages are spoken in your home? (Select all that apply)


D2 - Please tell me when I mention your age group (read list):


D3 - Do any children 18 or younger, live in your household?


D4 - Do you own or rent your home?


D5 - What was the highest level of education you have had the opportunity to attain?


D6 - What is your race or ethnicity? (Assist as needed – Accept multiple responses)


D7 - Are you an immigrant or refugee, or the child of one?


D8 - Do you identify as a person with a disability?


D9 - May I ask if your household income is over or under $50 thousand? (If under) Is it over or under $30 thousand? (If over) Is it over or under $75 thousand? (If over) Is it over or under $100 thousand?


D10 - Do you know whether your residence is in or outside of a city with its own police department and city hall?


D11 - Which of the following best describes your gender identify: male, female, transgender male, transgender female, non-binary or another identity?


D12 - What one identity best describes your sexual orientation? (Assist as needed)


D13 - Indicate 5-digit zip code


Close: Thank you for sharing your time, comments and insights. Have a good evening.




 


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